At COSTAR, we’ve brought over 70 years of combined experience to tyre and automotive industry professionals to bring their workshops and warehouses into a new age of productivity and profitability.
We’ve seen amazing results around Australia and New Zealand as tyre and automotive workshop operators peel back their wasted hours and significantly increase their profits. Here’s what two of our customers had to say.
ALL COAST TYRE SOLUTIONS - Sunshine Coast, Qld
All Coast Tyre Solutions is committed to being the best tyre and mechanical business on the Sunshine Coast. They decided to work with us at COSTAR to implement their workshop management system as a central tool to make sure they achieve this goal.
With COSTAR as their workshop management system, they can now turn over around 3,000 tyres every month while running three outlets and eight service vehicles – a feat that could not have been achieved with pen and paper alone!
By covering both the front and back of house operations to streamline and improve customer relationships, time management and communication, the results with COSTAR have been significant.
- Profitability
- Enhanced SMS: The ability to seamlessly communicate with customers through COSTAR’S Enhanced SMS feature has delivered a 60% increase in return customers and reduced their no-shows from 25% down to 5%.
- Tangible Relief From the Burden of Workshop Management
- Apointment scheduling: Digital appointment scheduling eradicates booking confusion and errors.
- Enhanced SMS: Unanswered calls to customers have turned into faster quote turnaround times and invoice payments.
- Online Ordering: Ensures their stock is in when they need it, delivering customers a far superior service.
“Undoubtedly we wouldn’t have the success we’ve got within our business without COSTAR. To me, it’s a no-brainer. If you’re going to run an efficient shop in today’s world, you must have these features working.” – John O’Leary, Owner, All Coast Tyre Solutions
STYLISH WHEELS - Slacks Creek, Qld
Stylish Wheels started using COSTAR eight years ago to support their team to deliver and their customers to receive the best of the best in products and service. With their need to advise on and source tailored solutions, a dedicated software solution that could help them bring their A-game was essential.
- Profitability
- With the help of Costar: to manage exceptional service and delivery, customers to Stylish Wheels come back again and again because of the reputation they have forged in the industry.
- Cost of goods and sales records: This provides the necessary information to make data-driven business decisions. From detailed financial insights to accurate pricing, sales performance tracking, expense control and profitability analysis, Stylish Wheels is running at peak performance.
- Tangible Relief From the Burden of Workshop Management
- Stock Check: Digital stock management means the team can see exactly what’s in and ready for sale. No manual checking, time delays or customer frustration.
- Real Time Inventory Updates: Less time spent on manual inventory counts and more time focusing on customer service and other critical tasks, while reducing the risk of stockouts or overstocking.
- Integrated Supplier Ordering: Ensures a consistent supply of parts and products, reducing the administrative workload of managing orders, leading to fewer instances of human error and more efficient stock replenishment.
“Life without COSTAR would be miserable. Life with COSTAR is absolutely amazing.” – Zahir, Owner, Stylish Wheels
