At COSTAR, we pride ourselves on being at the forefront of digital innovation. Our development team, comprised of industry-leading minds, is dedicated to providing state-of-the-art solutions that meet the evolving needs of our clients. With extensive backgrounds in digital technology and software development, they ensure that COSTAR remains a cutting-edge solution ahead of all other industry trends. We’re excited to share some sophisticated updates to the platform, showcasing our commitment to continuous improvement and excellence.
WEB APPOINTMENTS
COSTAR’s Web Appointments is the fast and easy way your customers can book their own appointments through your website.
Live confirmation provides certainty in the moment, automatic SMS reminders slash your no-shows and all customer details (including their vehicle) are automatically entered into your COSTAR system.
You can decide whether to allow COSTAR to auto-assign the jobs to your workshop bays or take control and simply drag and drop their booking into the assigned work bay for that day. Exceptional customer service has never been so easy.
ENHANCED SMS
Use the power of text message (SMS) to make light work of every communication need you have with your customers!
- Send pre-written texts for appointments, maintenance and vehicle pickups
- Keep customers informed about quotes, inspections and repairs
- Streamline scheduling and reminders
This is your pathway to improved customer service, much faster response times, and increased sales while reducing paperwork, slashing mistakes and providing a trackable communication system.
Break free from the phones and your email inbox.
DIGITAL VEHICLE INSPECTIONS
Take the worry of dealing with false damage claims to your customers’ vehicles out of the equation. With Digital Vehicle Inspections from COSTAR, you have a failsafe deterrent to protect your reputation. Time-stamped photos from your device record the vehicle’s condition on arrival and provide you with long-term evidence and a means to validate repair orders.
It comes with paperless job card, internal chat, technician tracking and desktop auto-populate functionality to create a seamless flow of information throughout your entire workshop and team.
Speed up customer repair approvals, increase revenue per invoice, get protection from liability all in one place.
The Essential Solution for Tyre and Automotive Workshops
Stay tuned for more updates, as we continue to bring you the best in digital advancements.
