Enhance Contact Management during COVID-19 with the COSTAR + Tyro Point-of-Sale Integration

With the Automotive & Tyre industry listed as an essential service by the Australian Government during this pandemic, it is important to recognise ways in which you can enhance the management of human contact in your Auto Repair Shop or Tyre store. As a result, workshops are needing to adapt to the new situation as best as they can. So, how does our COSTAR + Tyro integrated solution help with managing and reducing contact during the COVID-19 pandemic?

Direct Integration

Tyro EFTPOS machines speak directly with your COSTAR Point of Sale system, which means you can reduce manual keying into your EFTPOS machine.

If the transaction value is $200 or under, your customers can ‘tap & go’ on the Tyro machine. Or, if the transaction value is over the value of $200 and a PIN is required, your employees are able to follow the instructions outlined below on how to clean the Tyro EFTPOS machine prior to your next customer using it. For more details about the temporary increase to contactless card PIN limits, click here.

Integrated Receipts

Give your customers one integrated receipt, with their invoice and EFTPOS details all in one. You can then easily finalise your sale by emailing the detailed receipt and repair order to your customer through your COSTAR Point of Sale system.

All of the integrated EFTPOS benefits mentioned above can help to minimise your chances of encountering contaminated surfaces by reduced manual keying, handling of cash and receipts. This solution also assists in reducing customer wait times, which helps both your employees and customers in adhering to the social distancing guidelines.

Tyro Benefits

  • 99.9% availability – WiFi connectivity with 3G backup
  • 24/7 support – 100% Australian-based Customer Support
  • Lightning-fast speeds – Keep queues short with sub 1.6 second transactions
  • No lock-in contract – Tyro believes in their products

Tyro Tap & Save 

  • Tap & Save – When your customers tap their debit cards, Tyro will route eligible transactions through the cheapest network, saving you on processing costs*
  • Tyro Tap & Save customers saves as an average 8.1%1 on Merchant Services Fee

To find out more about the Tyro integrated EFTPOS solution click here.

Important information

*Tyro does not guarantee any cost savings by opting in for Tap & Save. Savings on eligible transactions processed through the cheapest network vary for each business depending on their card mix, transaction volume and amount, industry, and pricing plan. Eligible transactions are contactless debit card transactions less than $1,000. Tap & Save is not available on Special Offer pricing which includes some flat fee simple pricing offers or where you surcharge on debit card transactions as cost savings may not be realised. Yomani CR, Xentissimo and Xenta terminals do not support Tap & Save. For details refer to the FAQs at Tyro.com or call 1300 966 639.
1 8.1% savings (9.6% savings for hospitality customers, 7.3% savings for retail customers, 4.2% savings for health customers, 5.3% savings for service customers) on Merchant Service Fees represents the potential savings of Tyro eligible merchants (calculated as an average), over the period December 2017 to December 2019 and was based on actual eligible transactions processed during this period.
Tyro Payments Limited ACN 103 575 042 AFSL 471951 (Tyro) is the issuer of its own financial products. As Tyro does not take into account your personal circumstances, please consider if these products are suitable for you. You can contact Tyro on 02 8907 1700 or tyro.com and access Tyro’s dispute resolution process at tyro.com/complaint-resolution-process/. Tyro may pay financial benefits and/or referral fees to its partners.

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