ENHANCED SMS
Customer engagement is the key to generating additional revenue
Easily send and receive texts directly from and into your COSTAR system including upsells, approvals and reminders to customers.
With COSTAR’s Enhanced SMS feature:
Improve customer service and satisfaction
Make it easy for your customers to communicate with you in just a few clicks.
Manage communications with speed
Don’t wait for voicemail or someone to answer the phone. Text messages get fast, accurate responses.
Increase sales, bookings and repeat customers
Streamline short and long-term re-scheduling through text messages and increase the uptake.
Send automated, pre-written texts about:
- Upcoming appointments
- Maintenance schedules
- Vehicle pickup
- Re-scheduling options
Keep your customers engaged with information about their:
- Quotes
- Inspection photos
- Repair orders
- Sales enquiries
A seamless, automatic, SMS means less physical paperwork and more time actually servicing your customers, while reducing human error.
- Fast
- Easy
- Reliable
- Trackable
- Affordable
COMMUNICATION IS KEY
Send copies of quotes, inspections and supporting photos
Automatic notifications make sure you never miss a message
All messages are stored in COSTAR for easy retrieval at any time
Retrieve and track approvals directly from the repair order
Ready to make appointments and bookings easier?
With over 70 years of combined experience in delivering automotive and tyre software solutions, at Microhouse, we know what will take your workshop to the next level, no matter the size of your business.
Easily integrate Enhanced SMS into your COSTAR system.
Streamline your bookings | Improve cashflow | Build a stronger business
