In the world of wholesale distribution, particularly in the tyre and automotive industry, competition is fierce. It can be challenging for distributors to differentiate themselves from competitors who offer similar products. Developing a unique value proposition and effectively communicating it to customers is crucial to attracting and retaining clients.
Every moment counts, and having more time at your disposal can be the key to staying ahead of the competition. Unfortunately, many wholesale distributors in the tyre and automotive industry are losing precious time in so many ways, from endless hours spent on the phone chasing customers and products to manual inventory management. In this blog, we’ll explore these challenges and look at a wholesale distribution software solution that can make a real difference.
Endless Phone Calls
Whether it’s to track orders, check product availability, or address customer inquiries, endless phone calls to customers and suppliers add up to hundreds and hundreds of hours of lost productivity every year.
Manual Inventory Management
Many distribution centres still rely on manual handling to manage their inventory. Physically counting products, recording changes and updating spreadsheets are time-consuming at the outset and prone to errors.
Order Processing
Order processing without the help of wholesale distribution software is a painstaking process. From order entry to fulfilment, the time drag and potential for errors mean it requires an extraordinary focus on attention to detail and is often fraught with delays and inefficiencies.
How much does all this lost time cost?
Conservatively, imagine a wholesale distribution centre spends an average of two hours per day on phone calls and another 2 hours on manual inventory management and order processing. These two things alone add up to around 1,400 hours per year. Now, consider the labour cost associated with these hours and any potential losses that get stacked on due to errors or delays. That’s a minimum of $37,000 a year in base wages spent on chasing administrative tasks around the warehouse.
These hours could have been much better spent on revenue-producing activities like expanding your customer base, optimising supply chains or exploring new market opportunities.
To work out how much you’re losing in your business consider:
- How much time do you spend on the phone?
- How much time do you spend looking up or ordering parts?
- How much time do you spend communicating with customers by email?
- How many manual jobs do you do a day?
- How much are those jobs worth roughly?
COSTAR is a dynamic wholesale distribution software solution that automates and integrates every element of your business so you can take back control. Here are just a few examples of what it can do:
Inventory Management
COSTAR streamlines inventory management by providing real-time visibility into stock levels. Automated tracking and reporting ensure accurate inventory data, eliminating the need for manual counting and reducing errors.
Digital Ordering
With COSTAR, customers can place orders digitally, reducing the need for time-consuming phone calls. This not only saves time but also minimises order entry errors.
Efficient Order Processing
COSTAR automates order processing. From order entry to fulfilment, speedy and accurate transactions are guaranteed across the board.
The implementation of COSTAR means you can reclaim the thousands of hours you were losing to manual tasks and phone calls. This newfound time can be reinvested in revenue-producing activities. For example, expand your customer base, develop targeted marketing campaigns, or optimise your supply chain. The potential income generated from these activities far exceeds the cost of wholesale distribution software.
Competition in the tyre and automotive distribution sector is incredibly tight, with customers demanding faster delivery times and competitive prices. Amidst this, wholesale distributors find themselves losing time to repetitive, administrative tasks at an alarming rate. By adopting COSTAR as your wholesale distribution software solution, you can not only remain competitive but also unlock new opportunities for growth and profitability in this challenging market.
Don’t let time slip away – harness it with COSTAR. Click the link to book an obligation-free demo today or give us a call on 1800 819 984 (AUS) or 0800 100 913 (NZ).
